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hobbit-mailack

NAME

hobbit-mailack - permit acknowledging alerts via e-mail

SYNOPSIS

hobbit-mailack --env=FILENAME [--debug]

DESCRIPTION

hobbit-mailack normally runs as an input mail-filter for the hobbit user, e.g. by being called from the hobbit users' procmailrc(5) file. hobbit-mailack recognizes e-mails that are replies to hobbitd_alert(8) mail alerts, and converts the reply mail into an acknowledge message that is sent to the Hobbit system. This permits an administrator to acknowledge an alert via e-mail.

ADDING INFORMATION TO THE REPLY MAIL

By default, an acknowledgment is valid for 1 hour. If you know in advance that solving the problem is going to take longer, you can change this by adding delay=DURATION to the subject of your mail reply or on a line in the reply message. Duration is in minutes, unless you add a trailing 'h' (for 'hours'), 'd' (for 'days') or 'w' (for 'weeks').

You can also include a message that will show up on the status-page together with the acknowledgment, e.g. to provide an explanation for the issue or some other information to the users. You can either put it at the end of the subject line as msg=Some random text, or you can just enter it in the e-mail as the first non-blank line of text in the mail (a "delay=N" line is ignored when looking for the message text).

USE WITH PROCMAIL

To setup hobbit-mailack, create a .procmailrc file in the hobbit-users home-directory with the following contents:

 DEFAULT=$HOME/Mailbox
 LOGFILE=$HOME/procmail.log
 :0
 | $HOME/server/bin/hobbit-mailack --env=$HOME/server/etc/hobbitserver.cfg
 

USE WITH QMAIL

If you are using Qmail to deliver mail locally, you can run hobbit-mailack directly from a .qmail file. Setup the hobbit-users .qmail file like this:

 | $HOME/server/bin/hobbit-mailack --env=$HOME/server/etc/hobbitserver.cfg
 

OPTIONS

--env=FILENAME

Load environment from FILENAME, usually hobbitserver.cfg.

--debug

Dont send a message to hobbitd, but dump the message to stdout.

SEE ALSO

hobbitd_alert(8), hobbitd(8), hobbit(7)